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Choose Your Net Banking Experience

Existing Net Banking

Familiar.

Continue using your existing Net Banking Platform which you have trusted for years with same credentials.

Your credentials remain unchanged. You can continue to use the existing Net Banking/Mobile Banking if needed, and please remember your old/existing Net/Mobile Banking credential
OR

New Net Banking

Banking, Reimagined.

Step into the future of banking. Faster, smarter, and built around you — Register now to experience it.

All beneficiaries/scheduled payments/limit details set in the old application will be automatically migrated during the registration or first login to the new application. More Details inside.
Troubleshooting Device Binding Issues with mBank Plus ( All In One App )

Please try out the following if you are facing issues related to Device Binding ( a new feature added for additional security ) in the latest version of mBank Plus App.

CASE 1

Outgoing SMS should work

The mBank Plus app sends an SMS from your phone to authenticate you and re-register . Please ensure that you have what is necessary for outgoing SMS to work ( sufficient balance, working SMS plan etc ) In case of Dual SIM phones, please ensure that you choose the correct SIM Slot that is associated with your mobile number registered with the bank.

CASE 2

Deny Location ( GPS ) permission

The mBank Plus app attempts to retrieve your current location, for additional security. However, some phone models retrieve junk location data. To circumvent this, please try denying location permission while registering.

CASE 3

Use Net Banking Credentials

Regards,

City Union Bank

Last Updated on: 31-08-2022 10:18:06 AM

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